Orivoya collects the information you submit so we can review and respond to your buying request. This can include your name, email, country, contact preference, product details, destination information, and request source.
How we use information
We use submitted information to review requests, communicate with you, prepare quotes, prevent abuse, maintain service records, and improve the website. We do not sell your personal information.
Follow-up communication and service providers
If you later send screenshots or files by email or messaging, we use them only to review and handle your request. We may use infrastructure, email, analytics, and logistics providers where needed to operate the service.
Retention and deletion
Non-transactional inquiries are normally retained for up to 12 months unless a longer period is required for an active request, legal obligation, fraud prevention, or dispute. You may request access, correction, or deletion by replying to your inquiry communication.
International processing
Because the service handles international requests, information may be processed in more than one country. We use reasonable access controls and limit collection to what is needed.