Frequently asked questions
The service is simple: tell us what you need, receive a reviewed quote, and decide whether to proceed.
Do I need a product link?
No. A clear description is enough to begin. More detail helps us review the right item, and we can request screenshots in follow-up.
Can you ship to my country?
We accept requests worldwide. The available route is confirmed after reviewing the product, destination, local rules, and carrier coverage.
Is the quote free?
Yes. There is no obligation to purchase after receiving the initial quote.
Can you guarantee an item is authentic?
Basic photos do not constitute professional authentication. High-value branded goods may be declined or require an appropriate third-party service.
When is shipping finalized?
After the parcel arrives in China and its final weight, dimensions, packaging, and route are known.
Who pays customs duties and import taxes?
This depends on the destination and shipping arrangement. Any expected responsibility is explained before dispatch, but customs authorities make the final assessment.
How quickly will you reply?
New requests are normally reviewed within one business day.
Found something in China?
Send the link or describe what you found. We’ll review it before you decide.